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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Catherine James

February 23, 2023

1  out of  5 rating by Catherine James
"I truly wish I could relate to all of these positive reviews, but sadly that has not been my case. Do not be swayed by the great rates these guys offer you. Everyone I have spoken with throughout my brief nightmarish experience with State Farm has been rude, unresponsive and completely shady. After getting into an unfortunate accident just a few days after I started my coverage, I expected some difficulties. But nothing like what happened. To start, the claims process was an absolute nightmare with my car sitting on the side of the road for 3 days as I waited for a tow and called relentlessly to find out when it would be picked up (I never received a direct answer from State Farm, and had to drive pass the lot it sat in MYSELF to find out if it had been towed or not). Not to mention, after my car was deemed a total loss, the lot that State Farm towed my car to against my knowledge (IAA), lost ALL of the possessions I had left in the totaled car. Then the real nightmare began. Trummie Patrick Agency terminated me in the middle of my coverage for what I believed was my accident (the only accident I have ever had). While this shocked me, the real issue is that I was never notified (neither by mail or email despite being signed up for paperless notifications). Though they claim they sent me a letter, I asked them to read me this letter word for word, and I immediately knew I had never received this. Not only did it mention my termination, it cited 2 OTHER CLAIMS as reason for my cancellation that I NEVER FILED. Not only was I dropped unknowingly, but it was a result of claims I never had. I am now being penalized by all car insurance companies thanks to this office's mistakes and poor communication skills. When I received my reimbursement check and called to ask about it (I was still unaware of my cancellation at the time), Jeremy Green informed me someone would contact me soon about it. I am still baffled as to why Jeremy would not have thought it important to inform me about a termination immediately during this call! They are continuing to assume I'm at fault for these incredulous mistakes and after emailing Jeremy in an attempt to discuss, I never received a response. Please, please, please if you are considering State Farm, or this agent specifically, steer clear. I would have gladly paid a higher rate to avoid the damage these false claims are now leaving on my record."

levi holcomb

September 26, 2022

5  out of  5 rating by levi holcomb
"Always a joy with them and absolutely the best rate around."


April 4, 2022

5  out of  5 rating by J C
"State farm and everyone that I've spoke with have been so pleasant and helpful, especially Tyler. He helped me with all my questions and was very informative. I'd recommend State farm to anyone and everyone! Thanks again Tyler!"


March 25, 2022

5  out of  5 rating by BRITTANY BAKER
"I’ve had great experiences working with TYLER in these last few months since I’ve switched to State Farm. He’s made the transition so easy from switching insurance companies to recently getting married and having to switch all that information and names he’s made it so seamless and easy, thank you so much."

Tara Barnett

March 11, 2022

5  out of  5 rating by Tara Barnett
"This is my favorite State Farm office anytime I called them with any issue they always willing to help Tyler or Jody"

Kytah Banks

February 3, 2022

5  out of  5 rating by Kytah Banks
"Jody Ward was very very helpful in helping me in my time of need. She went above and beyond her duties to assist even while being under the weather. It's hard to find people like that nowadays and I truly appreciate her doing so. Kudos to Judy! Thank you ma'am!"

John Teter

October 19, 2021

5  out of  5 rating by John Teter
"Always there when we need them - super responsive and through communication on every question, request or updates we have on our policies. Claims are processed and handled quick, clearly and with no drama. Maryhula in particular is so sweet, thoughtful and always follows up with us. Really couldn’t ask for more."

Mose Chalom

October 14, 2021

5  out of  5 rating by Mose Chalom
"Excellent service! I have been with the Trummie Patrick agency / State Farm for many years now. Always a courteous, prompt and effective response for both my home and car insurance needs. Thanks!"

Melissa Foiles

September 12, 2021

5  out of  5 rating by Melissa Foiles
"Love these guys. Very helpful and care about their clients."

Juan David Vivas Garces

April 19, 2021

5  out of  5 rating by Juan David Vivas Garces
"The Best of the Best! they speak Spanish and honestly and proffesinal"

Jose Rangel

April 9, 2021

5  out of  5 rating by Jose Rangel
"mary is very knowledgeable, great attention, found the best rate for my insurance"


April 8, 2021

5  out of  5 rating by GISELA SCARSO
"(Translated by Google) Maryhula is the person who has been with us since I bought my first car and I think I will follow her wherever she is. They are those angels that come into your life. Thank you (Original) Maryhula, es la persona que nos acompaña desde que compre mi primer auto y creo que la seguiré donde esté. Son esos ángeles que llegan a tu vida. Gracias"

Jimmy C

December 20, 2020

1  out of  5 rating by Jimmy C
"Customer for years and rates always fluctuated. Poor customer service and would not go back if they were the cheapest in town. Plenty of better options out there!"

Jeremy Sanders

January 10, 2020

5  out of  5 rating by Jeremy Sanders
"We just rejoined State Farm after a different office had mislead us. Nothing but positive things to say about my recent experience at this agency. Ask for Tyler Browning. Excellent customer service and follow up. Looking forward to keeping the relationship going."

Katie Reagin

December 11, 2019

5  out of  5 rating by Katie Reagin
"Joanna Oglesby is personable, thorough, skilled, and focused on making the client happy. Definitely recommend working with her."

Cathy Cook

December 11, 2019

5  out of  5 rating by Cathy Cook
"State Farm Roswell is a very professional office that I hope to be a part of soon. Great people and very caring."

Jim Hughes

December 10, 2019

5  out of  5 rating by Jim Hughes
"Tyler, is a great guy and you can tell he really cares about his clients"

Boyd Freggens

December 10, 2019

5  out of  5 rating by Boyd Freggens
"I had the pleasure of speaking with Tyler Browning to secure a much lower monthly insurance rate than I was paying before. He saved me over a hundred bucks with the same coverage even though my driving record is less than stellar to say the least. Super friendly guy. I would recommend anyone looking around to speak with him."

Sarah Espinoza

December 10, 2019

5  out of  5 rating by Sarah Espinoza
"Joanna was such a big help when I called the office and she was very helpful and kind when answering my questions"

Laura Perez

November 14, 2019

5  out of  5 rating by Laura Perez
"I have had my policies here for 25 years. Sharon always has answers to my questions and goes above and beyond when I need help with a claim or new policy. Definitely recommend!"

Amanda Dunsmore

November 8, 2019

5  out of  5 rating by Amanda Dunsmore
"I had the pleasure of dealing with Paige Lewis. She was amazing and easy to work with! She will continue to get my business! If you need assistance be sure to ask for her!"

Lala O

November 8, 2019

5  out of  5 rating by Lala O
"Paige was extremely helpful and I’m grateful that she went above and beyond for me. Thank you."

Kelly Caldwell

November 7, 2019

5  out of  5 rating by Kelly Caldwell
"l love all the staff!! Joanna O. was so detailed and efficient with her follow thru, she has become like family to me. Love this place"

Nick Watkins

November 6, 2019

5  out of  5 rating by Nick Watkins
"Great office! Jessica is so helpful! Life got busy but she reached out and reminded me that we were behind on our life insurance needs. She worked with my schedule to help me get set up, and answered all of my questions. Painless process! Really grateful for her looking out for my family!"

Chad Niehaus

November 4, 2019

5  out of  5 rating by Chad Niehaus
"Our account representative, Paige Sims, provides excellent customer service and always goes the extra mile!"