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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kytah Banks

Kytah Banks

November 15, 2024

5  out of  5
rating by Kytah Banks
"It was a pleasure in speaking Mackalia Hadley! Not only did she address me inquiry but she also informed and educated me on the other policies and discounts that I was unaware of. She was extremely helpful and made me feel like family. Thank you so much Mackalia!"
We responded:
"Thank you Kytah or your 5 Star Review and letting us know Mackalia was helpful and helped you find incredible discounts and reviewed your Policy information as well. Thank you again for your review. "
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Bill Macy

November 6, 2024

5  out of  5
rating by Bill Macy
"My agent Amy Richards was very helpful in giving me suggestions to reduce my homeowners and auto insurance costs. She gave me options and explanations of the differences in different options."
We responded:
"Thank you Bill for your 5 Star Review. It was wonderful to know that Amy was helpful in giving you suggestions to reduce the homeowners and auto insurance costs. We truly appreciate your review. "
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Hampton Logan

November 5, 2024

5  out of  5
rating by Hampton Logan
"Makalia very knowlegable & helpful with insurance matters."
We responded:
"Hampton, thank you for your 5 Star Review and letting us know Mackalia was knowledgeable and helpful. We truly appreciate your 5 Star Review."
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Donald James Faustino

November 5, 2024

5  out of  5
rating by Donald James Faustino
"Mitchell White has been very helpful. He assisted us for a smooth transfer. We feel secure with him managing our insurance."
We responded:
"Donald, thank you for your 5 Star Review and letting us know that Mitchell was very helpful and made the transfer smooth. Thank you for your 5 Star Review."
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Kemaree Anacius

November 4, 2024

5  out of  5
rating by Kemaree Anacius
"Mackalia Hadley Has always been amazing. She’s so helpful and takes the time to address all of my concerns. Very personable and attentive to addressing my needs! Thank you!"
We responded:
"Kemaree, thank you for your 5 Star Review and letting us know that Mackalia took the time to address your concerns. Thank you again for your review. "
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Gregg Ivey

October 11, 2024

5  out of  5
rating by Gregg Ivey
"Excellent Service for 46 years! The Best!"
We responded:
"Thank you Gregg for your 5 Star Review and letting us know we have had excellent service for 46 years. We truly appreciate your review."
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Laraleigh Grier

September 23, 2024

5  out of  5
rating by Laraleigh Grier
"I absolutely love working with Dawn Hite! She is accessible, knowledgeable, and kind. I switched to State Farm for better car insurance rates, and I recently started a home insurance policy with them. Dawn has been helpful through the entire process, and I trust her to help me make the best decisions insurance-wise!"
We responded:
"Thank you, Laraleigh for your 5 Star Review and letting us know that Dawn was kind, knowledgeable and accessible. We are so thankful to hear that she was able to help you through the entire process. Thank you again for your review. "
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Kim Moore

August 21, 2024

5  out of  5
rating by Kim Moore
"Trummie Lee and staff have helped our family with our auto and homeowner insurance needs for 15 years and we are so grateful! Their professionalism, outstanding customer service, and quality products provide safety and peace of mind for me, my husband and two college aged sons. At every transition point in our family development the staff is friendly and knowledgeable in their guidance regarding policy option changes. A special shout out to Micaela who consistently goes above and beyond!"
We responded:
"Kim, thank you so much for your 5 Star Review and letting us know that Mackalia goes above and beyond as well as the whole Trummie Patrick Team. Thank you again for letting us know how we have helped you with your insurance needs. We appreciate you, and thank you for your 5 Star Review. "
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Sallie Baldock

August 19, 2024

5  out of  5
rating by Sallie Baldock
"Love Trummie State Farm - especially Mackalie Hadley. She always does a terrific job and has wonderful attitude. Due to two recent car accidents (hit a deer and rear ended in another) and purchasing a car for our 16 year old, I’ve had A LOT of interaction with Mackalia this past year. She hadn’t steered me wrong yet. She spent extra time figuring out the best way to put our new driver on our policy and educated me in how to claim against the driver who rear ended us do that we did not have to pay the deductible. She is always a pleasure to speak with and I never have to ask her twice for anything - she’s on it! Highly recommend."
We responded:
"Sallie, thank you for your 5 Star Review and letting us know Mackalia has done the extra mile by helping you with your claim process and guiding you in the right direction. We truly appreciate you letting us know how she has helped you in your insurance needs. We truly appreciate your review. "
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Vivian Gatlin

August 6, 2024

5  out of  5
rating by Vivian Gatlin
"I have had Stare Farm for years and have been happy with their service. Tyler has been so helpful to me. Always polite and professional. I feel like he always looks for the best way to save me money and that makes me happy. You cannot go wrong dealing with Tyler."
We responded:
"Thank you Vivian for your 5 Star Review and letting us know that Tyler has always been helpful and polite. We truly appreciate you letting us know and for your review."
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Sharon Cholfin

July 19, 2024

5  out of  5
rating by Sharon Cholfin
"Excellent service provided by Jordan Jasper. A very knowledgeable, kind individual who helped me save money on my car and home owner's insurance. He followed up and answered all my questions. Highly recommend State Farm!"
We responded:
"Sharon, thank you for your 5 Star Review and letting us know that Jordan helped you save money on your Auto and Home Insurance. We truly appreciate the review and letting us know how Jordan has helped you. "
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K QUEEN

July 10, 2024

5  out of  5
rating by K QUEEN
"Erin has been very helpful with trying to get my claim processed to my complete satisfaction. She is always so cheerful and polite when I talk to her. She is truly a great employee that you have working for you."
We responded:
"Hello K Queen, and thank you so much for your 5 Star Review and letting us know that Erin has been polite and cheerful while also helping you with your insurance needs. We truly thank you for your review. "
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Kaleb Martin

June 20, 2024

5  out of  5
rating by Kaleb Martin
"Dawn was a great help with getting my policy issued quickly and effectively!"
We responded:
"Kaleb, thank you for letting us know how Dawn helped you with getting your Insurance set up and issued quickly and effectively. We truly appreciate your 5 Star Review. "
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Virginia Angell

June 14, 2024

5  out of  5
rating by Virginia Angell
"I have been with State Farm for many years now, always with this agents location. I have had amazing experiences with the staff there but Tyler Browning has been my go to person for several years and will continue to be. He's professional, knowledgeable, empathetic and extremely personable. I am able to discuss things in detail with him and he's never once made me feel like I'm inconveniencing him. He has gone above and beyond and I cannot express enough how much of a difference that makes."
We responded:
"Thank you, Virginia for your extremely thoughtful and kind 5 Star Review concerning working with our Agency and specifically with Tyler. We truly appreciate you letting us know how he and our Team has gone above and beyond to help you with your Insurance needs. Thank you again for your review. "
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Ray Wilkerson

May 14, 2024

5  out of  5
rating by Ray Wilkerson
"Thank you for always taking great care of us! Highly recommend."
We responded:
"Ray, we truly appreciate your 5 Star Review and letting us know how we have helped you with your Insurance needs."
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Arnold Joseph

May 3, 2024

5  out of  5
rating by Arnold Joseph
"I appreciate the help Macakalia provided to me and my family on our auto insurance. The service provided was professionally communicated and help us manage our household needs. We appreciate the continuous work and support of this team for our insurance needs!!!"
We responded:
"Thank you Arnold for your 5 Star Review and letting us know Mackalia was professional and communicated with you to help manage your household needs. We truly appreciate your review. "
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Madilyn Howell

May 3, 2024

5  out of  5
rating by Madilyn Howell
"Dawn was a great help in insuring our family with life insurance recently. She was knowledgeable and on top of it! She helped us find a policy that met all our needs, highly recommend!"
We responded:
"Thank you Madilyn for your 5 Star Review and letting us know how Dawn helped you find the best Life Insurance coverage for your family. We truly appreciate your review."
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Lawrence White

May 1, 2024

5  out of  5
rating by Lawrence White
"From top to bottom all staff was very knowledgeable and attentive to the details. Mitchell White was excellent in explaining the insurance options and tailored a policy that fit our needs."
We responded:
"Thank you Lawrence for your 5 Star Review and letting us know that Mitchell was excellent in explaining insurance options and fit your needs. We truly appreciate your review."
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Anne Wingo

April 22, 2024

5  out of  5
rating by Anne Wingo
"Professional and very helpful Company"
We responded:
"Anne, thank you for the 5 Star Review and letting us know how we were helpful and professional. Thank you again for your review. "
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AnJ P

April 22, 2024

1  out of  5
rating by AnJ P
"Called my phone and I politely stated I didn’t want be called & the person rudely hung up while I was talking, I would never use this unprofessional business. You contacted me, I don’t need your services."
We responded:
"We strive to help each customer and give them the best experience when it comes to customer service. We apologize you have felt we did not meet this expectation with you and assure you this is not the norm as we do not treat our customers in this manner. "
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Melissa Foiles

April 18, 2024

5  out of  5
rating by Melissa Foiles
"Great team and very helpful with my policies"
We responded:
"Thank you Melissa for your 5 Star Review and letting us know how we have been helpful with your policies. Thank you again for your review. "
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Bill McKeown

April 3, 2024

5  out of  5
rating by Bill McKeown
"Best auto insurance agency that I have ever engaged with. Dawn and Rachael are both very knowledgeable, experienced, detail oriented and extremely pleasant to work with. If there is a discount available, they will go out of their way to see if you qualify."
We responded:
"Bill, thank you for your 5 Star Review. We truly appreciate you letting us know how Dawn and Rachael helped you with your insurance needs. Thank you again for the review!"
Profile photo of Barbara Barber

Barbara Barber

April 2, 2024

5  out of  5
rating by Barbara Barber
"I have had some sort of insurance with Trummie Patrick since 1976 when I moved to Atlanta. This office has been so amazing in paying claims through the years, and I need insurance again. I wouldn’t consider looking any further than Trummie’s office."
We responded:
"Barbara, thank you so much for your 5 Star review and loyalty to our office and State Farm. We truly appreciate your review and letting us know how we have helped you and your insurance needs. "
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loretta williams

March 30, 2024

2  out of  5
rating by loretta williams
"Don't know how to correspond with your customers own accidents that are not their faults. Way too high for insurone progressive cheaper. They say they're gonna call you and they don't they call the other person. And if you have an accident it's not your fault.They still upon your insurancharles. They don't want to fight For you to get your money back. They don't want to fight for you.When the other person hits you they want to fight for the other person. After everything's done with me with this company i've gone. Yal don't gave a dam about your customers. From 1/28 out now 4-1 2024 no help on getting us any money for a another Vehicle.even a rental. Iam looking around for another insurance company."
We responded:
"We strive to do our best to make sure that our clients navigate the claims process as best we can and also help to make sure that all discounts are available to the customer that they are eligible for on their policy. Claims that are filed with another company can be frustrating and while we do what we can to help, these decisions are out of our control. We are sorry that you had an unfortunate experience with another carrier."
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Patricia Striblin

March 1, 2024

5  out of  5
rating by Patricia Striblin
"Mackalia and the folks at Trummie Patrick III State Farm always take great care of my insurance needs!! Thanks for your great customer service!"
We responded:
"Patricia, thank you for your 5 Star Review and letting us know that Mackalia and the entire staff has been helpful and has taken great care of your insurance needs. We truly appreciate your review."