State Farm® Insurance Agent Trummie Patrick III

"I had3 vehicles on State Farm policy they cancel one in error when I realize I didn’t have coverage was 3months later. I reached out and was informed it was cancelled in error I ask to have it put back Statefarm added it back and back dated it to the day they cancel and expecting me to pay for 3months of coverage I didn’t have. I contacted the tag office showed them the email they agreed to waive the fee for no insurance that Statefarm did in error and temporary suspend the tag being that the vehicle is not be operated. However Statefarm trying to get money for 3months that’s has past and no coverage was provided due to them canceling when all they had to do was add it back from the date the error was realized. They trying to penalize me as a customer by getting money for coverage on months that had no coverage an error they have acknowledged. I have emails validating they agreed it was their error I could have paid $25 state fee if anything but they trying to be paid for 3months over $300 of no coverage"

"Kudos to both Blanca and Rachel. Your professionalism and attitude have made it a pleasure to do business with this agency. Hats off to both of you!"

"Very nice and eager to help!!"

"Mackalia is the best ! She is always nice and always willing to help."

"Excellent service!"

"I called the agent, Ms. Erin Sheridan, at State Farm, Roswell, to make 6 monthly payment for my Car, which is due on 3/17/2025. I noticed that Ms. Erin is extremely polite, decent and helpful. I wish other agents adopt the same practices. Best wishes to her for her future career. Dr. P. C. Sharma 3/9/2025."

"🥰Thank you Rachael! You have been extremely Patient, Positively Persistent, Knowledgeable, Caring, Kind & Generous with one of the most valuable resources any of us has...Time. You're a Treasure at making everything tickety-boo😊."

"Thank you for helping to navigate the new coverage"

"I have had great experience getting my auto insurance in place. Mackalia has been patient, helpful, professional and still warm. Followed up. Kept her word on calling me back. Respected my work hours. I am grateful for her service. ❤️"

"Mackalia was very helpful when I purchased a new vehicle. She quickly provided the premium cost and the Binder of Insurance that I needed. I appreciate her professionalism, knowledge, help, & pleasant demeanor."

"State Farm rates has increased for me to what I say is unreasonable for my auto insurance."

"To whom it may concern, I was treated so very well. I have never received such detailed concern , for myself and my money. Customer service rep was knowledgeable and patient. Keep up the great work or hiring and training great people who help this company make money and help to make their management and supervision successful as well. Yours sincerely, Larry McColley JR Special shout out to Ms. Rachel !!!! , you're the best !"

"I had an amazing experience discussing life insurance options with Mr. Mitch White. He is incredibly professional and efficient. He explained everything so clearly, breaking down complex termonologies and helped me understand what would be best to suit my needs. Despite my busy schedule, he patiently followed up and guided me through each step without making me feel rushed. The whole team is also incredible. Highly recommended service!"

"State Farm has been our insurance provider for two cars and our condo for several years. We know you know that you are in a very competitive industry in a very competitive market. We receive offers from your competitors all the time. We have never responded to any of them. The reason we haven't is because of the level of service we have received from Ms. Mackalia Hadley over the years. When we need anything from State Farm, we call her, directly! And, she ALWAYS ANSWERS!! She is an amazing representative for your company."

"It was a pleasure in speaking Mackalia Hadley! Not only did she address me inquiry but she also informed and educated me on the other policies and discounts that I was unaware of. She was extremely helpful and made me feel like family. Thank you so much Mackalia!"

"My agent Amy Richards was very helpful in giving me suggestions to reduce my homeowners and auto insurance costs. She gave me options and explanations of the differences in different options."

"Makalia very knowlegable & helpful with insurance matters."

"Mitchell White has been very helpful. He assisted us for a smooth transfer. We feel secure with him managing our insurance."

"Mackalia Hadley Has always been amazing. She’s so helpful and takes the time to address all of my concerns. Very personable and attentive to addressing my needs! Thank you!"

"Excellent Service for 46 years! The Best!"

"I absolutely love working with Dawn Hite! She is accessible, knowledgeable, and kind. I switched to State Farm for better car insurance rates, and I recently started a home insurance policy with them. Dawn has been helpful through the entire process, and I trust her to help me make the best decisions insurance-wise!"

"Trummie Lee and staff have helped our family with our auto and homeowner insurance needs for 15 years and we are so grateful! Their professionalism, outstanding customer service, and quality products provide safety and peace of mind for me, my husband and two college aged sons. At every transition point in our family development the staff is friendly and knowledgeable in their guidance regarding policy option changes. A special shout out to Micaela who consistently goes above and beyond!"

"Love Trummie State Farm - especially Mackalie Hadley. She always does a terrific job and has wonderful attitude. Due to two recent car accidents (hit a deer and rear ended in another) and purchasing a car for our 16 year old, I’ve had A LOT of interaction with Mackalia this past year. She hadn’t steered me wrong yet. She spent extra time figuring out the best way to put our new driver on our policy and educated me in how to claim against the driver who rear ended us do that we did not have to pay the deductible. She is always a pleasure to speak with and I never have to ask her twice for anything - she’s on it! Highly recommend."

"I have had Stare Farm for years and have been happy with their service. Tyler has been so helpful to me. Always polite and professional. I feel like he always looks for the best way to save me money and that makes me happy. You cannot go wrong dealing with Tyler."

"Excellent service provided by Jordan Jasper. A very knowledgeable, kind individual who helped me save money on my car and home owner's insurance. He followed up and answered all my questions. Highly recommend State Farm!"