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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of PRAKASH SHARMA

PRAKASH SHARMA

March 8, 2025

5  out of  5
rating by PRAKASH SHARMA
"I called the agent, Ms. Erin Sheridan, at State Farm, Roswell, to make 6 monthly payment for my Car, which is due on 3/17/2025. I noticed that Ms. Erin is extremely polite, decent and helpful. I wish other agents adopt the same practices. Best wishes to her for her future career. Dr. P. C. Sharma 3/9/2025."
We responded:
"Thank you Dr.Sharma for your five-star review and for sharing your positive experience with Erin. We’re so glad to hear that she was both helpful and professional in assisting you. Your kind words mean a lot to us, and we’re committed to providing the same level of service to every customer, just as Erin did for you. Thank you once again for your wonderful feedback!"
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Janene Williams

February 20, 2025

5  out of  5
rating by Janene Williams
"🥰Thank you Rachael! You have been extremely Patient, Positively Persistent, Knowledgeable, Caring, Kind & Generous with one of the most valuable resources any of us has...Time. You're a Treasure at making everything tickety-boo😊."
We responded:
"Janene, thank you so much for your 5-star review and for sharing how Rachael has been patient, persistent, and kind throughout your experience. We truly appreciate your feedback!"
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Clara Smith

February 17, 2025

5  out of  5
rating by Clara Smith
"Thank you for helping to navigate the new coverage"
We responded:
" “Thank you, Clara, for your 5-star review! We’re thrilled to hear that we were able to assist you in navigating your coverage and policy options. Your feedback means a lot to us—thanks again for taking the time to share your experience!”"
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Jackie Barnes

January 28, 2025

5  out of  5
rating by Jackie Barnes
"I have had great experience getting my auto insurance in place. Mackalia has been patient, helpful, professional and still warm. Followed up. Kept her word on calling me back. Respected my work hours. I am grateful for her service. ❤️"
We responded:
"Jackie, thank you for your 5 Star Review. We appreciate you letting us know that Mackalia has been patient, helpful and professional while still being warm and respectful. We appreciate you so much, and we thank you for your 5 Star Review. "
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Brown Bear

January 9, 2025

5  out of  5
rating by Brown Bear
"Mackalia was very helpful when I purchased a new vehicle. She quickly provided the premium cost and the Binder of Insurance that I needed. I appreciate her professionalism, knowledge, help, & pleasant demeanor."
We responded:
"Brown, thank you for letting us know about your experience with Mackalia and letting us know she was professional but also had knowledge and had a pleasant demeanor. We truly appreciate your 5 Star Review!"
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Dale Ellis

January 6, 2025

3  out of  5
rating by Dale Ellis
"State Farm rates has increased for me to what I say is unreasonable for my auto insurance."
We responded:
"Thank you, Dale, for sharing your concerns about the current rate environment in Georgia. We understand how frustrating this can be. Please know that our office is dedicated to offering the best possible service, including discounts and regular coverage reviews to ensure you are only paying for the coverage you need. While we do not have control over the rates in Georgia, we hope to have the opportunity to serve you again in the future."
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Larry McColley JR

December 18, 2024

5  out of  5
rating by Larry McColley JR
"To whom it may concern, I was treated so very well. I have never received such detailed concern , for myself and my money. Customer service rep was knowledgeable and patient. Keep up the great work or hiring and training great people who help this company make money and help to make their management and supervision successful as well. Yours sincerely, Larry McColley JR Special shout out to Ms. Rachel !!!! , you're the best !"
We responded:
"Larry, thank you for your 5 Star Review and letting us know that your representative, Rachael, was knowledgeable and patient. We truly appreciate your review and letting us know how we have helped you with your insurance needs."
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Nicole Merlin

December 14, 2024

5  out of  5
rating by Nicole Merlin
"I had an amazing experience discussing life insurance options with Mr. Mitch White. He is incredibly professional and efficient. He explained everything so clearly, breaking down complex termonologies and helped me understand what would be best to suit my needs. Despite my busy schedule, he patiently followed up and guided me through each step without making me feel rushed. The whole team is also incredible. Highly recommended service!"
We responded:
"Nicole, thank you so much for your 5-star review! We’re thrilled to hear that Mitchell was able to assist you and provide clear, detailed information about our life insurance policies. We agree that life insurance is one of the most important services we offer, and we’re glad we could help you explore your options. Thanks again for sharing your experience with us! "
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Bill Carter

December 5, 2024

5  out of  5
rating by Bill Carter
"State Farm has been our insurance provider for two cars and our condo for several years. We know you know that you are in a very competitive industry in a very competitive market. We receive offers from your competitors all the time. We have never responded to any of them. The reason we haven't is because of the level of service we have received from Ms. Mackalia Hadley over the years. When we need anything from State Farm, we call her, directly! And, she ALWAYS ANSWERS!! She is an amazing representative for your company."
We responded:
"Thank you, Bill for your 5 Star Review. We love hearing that Mackalia has been helpful with answering your questions and she has exceeded your expectations as far as service and customer care is handled. We appreciate your review, and we appreciate you!"
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Kytah Banks

November 15, 2024

5  out of  5
rating by Kytah Banks
"It was a pleasure in speaking Mackalia Hadley! Not only did she address me inquiry but she also informed and educated me on the other policies and discounts that I was unaware of. She was extremely helpful and made me feel like family. Thank you so much Mackalia!"
We responded:
"Thank you Kytah or your 5 Star Review and letting us know Mackalia was helpful and helped you find incredible discounts and reviewed your Policy information as well. Thank you again for your review. "
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Bill Macy

November 6, 2024

5  out of  5
rating by Bill Macy
"My agent Amy Richards was very helpful in giving me suggestions to reduce my homeowners and auto insurance costs. She gave me options and explanations of the differences in different options."
We responded:
"Thank you Bill for your 5 Star Review. It was wonderful to know that Amy was helpful in giving you suggestions to reduce the homeowners and auto insurance costs. We truly appreciate your review. "
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Hampton Logan

November 5, 2024

5  out of  5
rating by Hampton Logan
"Makalia very knowlegable & helpful with insurance matters."
We responded:
"Hampton, thank you for your 5 Star Review and letting us know Mackalia was knowledgeable and helpful. We truly appreciate your 5 Star Review."
Profile photo of Donald James Faustino

Donald James Faustino

November 5, 2024

5  out of  5
rating by Donald James Faustino
"Mitchell White has been very helpful. He assisted us for a smooth transfer. We feel secure with him managing our insurance."
We responded:
"Donald, thank you for your 5 Star Review and letting us know that Mitchell was very helpful and made the transfer smooth. Thank you for your 5 Star Review."
Profile photo of Kemaree Anacius

Kemaree Anacius

November 4, 2024

5  out of  5
rating by Kemaree Anacius
"Mackalia Hadley Has always been amazing. She’s so helpful and takes the time to address all of my concerns. Very personable and attentive to addressing my needs! Thank you!"
We responded:
"Kemaree, thank you for your 5 Star Review and letting us know that Mackalia took the time to address your concerns. Thank you again for your review. "
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Gregg Ivey

October 11, 2024

5  out of  5
rating by Gregg Ivey
"Excellent Service for 46 years! The Best!"
We responded:
"Thank you Gregg for your 5 Star Review and letting us know we have had excellent service for 46 years. We truly appreciate your review."
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Laraleigh Grier

September 23, 2024

5  out of  5
rating by Laraleigh Grier
"I absolutely love working with Dawn Hite! She is accessible, knowledgeable, and kind. I switched to State Farm for better car insurance rates, and I recently started a home insurance policy with them. Dawn has been helpful through the entire process, and I trust her to help me make the best decisions insurance-wise!"
We responded:
"Thank you, Laraleigh for your 5 Star Review and letting us know that Dawn was kind, knowledgeable and accessible. We are so thankful to hear that she was able to help you through the entire process. Thank you again for your review. "
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Kim Moore

August 21, 2024

5  out of  5
rating by Kim Moore
"Trummie Lee and staff have helped our family with our auto and homeowner insurance needs for 15 years and we are so grateful! Their professionalism, outstanding customer service, and quality products provide safety and peace of mind for me, my husband and two college aged sons. At every transition point in our family development the staff is friendly and knowledgeable in their guidance regarding policy option changes. A special shout out to Micaela who consistently goes above and beyond!"
We responded:
"Kim, thank you so much for your 5 Star Review and letting us know that Mackalia goes above and beyond as well as the whole Trummie Patrick Team. Thank you again for letting us know how we have helped you with your insurance needs. We appreciate you, and thank you for your 5 Star Review. "
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Sallie Baldock

August 19, 2024

5  out of  5
rating by Sallie Baldock
"Love Trummie State Farm - especially Mackalie Hadley. She always does a terrific job and has wonderful attitude. Due to two recent car accidents (hit a deer and rear ended in another) and purchasing a car for our 16 year old, I’ve had A LOT of interaction with Mackalia this past year. She hadn’t steered me wrong yet. She spent extra time figuring out the best way to put our new driver on our policy and educated me in how to claim against the driver who rear ended us do that we did not have to pay the deductible. She is always a pleasure to speak with and I never have to ask her twice for anything - she’s on it! Highly recommend."
We responded:
"Sallie, thank you for your 5 Star Review and letting us know Mackalia has done the extra mile by helping you with your claim process and guiding you in the right direction. We truly appreciate you letting us know how she has helped you in your insurance needs. We truly appreciate your review. "
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Vivian Gatlin

August 6, 2024

5  out of  5
rating by Vivian Gatlin
"I have had Stare Farm for years and have been happy with their service. Tyler has been so helpful to me. Always polite and professional. I feel like he always looks for the best way to save me money and that makes me happy. You cannot go wrong dealing with Tyler."
We responded:
"Thank you Vivian for your 5 Star Review and letting us know that Tyler has always been helpful and polite. We truly appreciate you letting us know and for your review."
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Sharon Cholfin

July 19, 2024

5  out of  5
rating by Sharon Cholfin
"Excellent service provided by Jordan Jasper. A very knowledgeable, kind individual who helped me save money on my car and home owner's insurance. He followed up and answered all my questions. Highly recommend State Farm!"
We responded:
"Sharon, thank you for your 5 Star Review and letting us know that Jordan helped you save money on your Auto and Home Insurance. We truly appreciate the review and letting us know how Jordan has helped you. "
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K QUEEN

July 10, 2024

5  out of  5
rating by K QUEEN
"Erin has been very helpful with trying to get my claim processed to my complete satisfaction. She is always so cheerful and polite when I talk to her. She is truly a great employee that you have working for you."
We responded:
"Hello K Queen, and thank you so much for your 5 Star Review and letting us know that Erin has been polite and cheerful while also helping you with your insurance needs. We truly thank you for your review. "
Profile photo of Kaleb Martin

Kaleb Martin

June 20, 2024

5  out of  5
rating by Kaleb Martin
"Dawn was a great help with getting my policy issued quickly and effectively!"
We responded:
"Kaleb, thank you for letting us know how Dawn helped you with getting your Insurance set up and issued quickly and effectively. We truly appreciate your 5 Star Review. "
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Virginia Angell

June 14, 2024

5  out of  5
rating by Virginia Angell
"I have been with State Farm for many years now, always with this agents location. I have had amazing experiences with the staff there but Tyler Browning has been my go to person for several years and will continue to be. He's professional, knowledgeable, empathetic and extremely personable. I am able to discuss things in detail with him and he's never once made me feel like I'm inconveniencing him. He has gone above and beyond and I cannot express enough how much of a difference that makes."
We responded:
"Thank you, Virginia for your extremely thoughtful and kind 5 Star Review concerning working with our Agency and specifically with Tyler. We truly appreciate you letting us know how he and our Team has gone above and beyond to help you with your Insurance needs. Thank you again for your review. "
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Ray Wilkerson

May 14, 2024

5  out of  5
rating by Ray Wilkerson
"Thank you for always taking great care of us! Highly recommend."
We responded:
"Ray, we truly appreciate your 5 Star Review and letting us know how we have helped you with your Insurance needs."
Profile photo of Arnold Joseph

Arnold Joseph

May 3, 2024

5  out of  5
rating by Arnold Joseph
"I appreciate the help Macakalia provided to me and my family on our auto insurance. The service provided was professionally communicated and help us manage our household needs. We appreciate the continuous work and support of this team for our insurance needs!!!"
We responded:
"Thank you Arnold for your 5 Star Review and letting us know Mackalia was professional and communicated with you to help manage your household needs. We truly appreciate your review. "